Answer
Jul 27, 2023 - 12:16 PM
Thank you for your question. According to Sloan tech support, the hole should not be 20” wide. They would not suggest using the pdf spec sheet for the cut out template because it may not be scaled correctly. The item would include the cut out template in the box with the installation instructions. If you have any further questions, please don't hesitate to reach out to us directly at either: customerservice@prodryers.com or (888-503-7937).