Answer
Dec 30, 2022 - 09:16 AM
Thank you for letting us know. We are a distributor for Sloan, but you'll want to contact Sloan directly for any technical issues. Please contact Sloan tech @ 888-756-2614. If you purchased the product from us, please let us know your order# so we can log this issue and facilitate a resolution between you and Sloan. We can be reached directly at either: customerservice@prodryers.com or (888-503-7937).