Answer
Dec 16, 2021 - 05:43 AM
Thank you for reaching out to us regarding your Chicago Faucets issue. These units do come with a manufacturer's warranty as follows:
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Cartridge 5 Year
5-Year Limited Cartridge Warranty
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Faucet Life
Lifetime Limited Faucet Warranty
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Finish 1 Year
1-Year Limited Finish Warranty
Since this is a manufacturer's warranty, we highly recommend contacting the manufacturer directly at 847-803-5000 to trouble shoot with a tech. These issues can sometimes be resolved right over the phone. If it cannot be, they will help initiate the warranty claim. We do ask that if this was ordered through our company, that you reach out to us at, 888-503-7937 with your order number so that we may keep an eye on the progress of the warranty claim to be sure you're being taken care of.
