Answer
Oct 21, 2021 - 08:43 AM
Per the manufacturer: The key to the life of the HEPA filter is the cleanliness of the Pre-Filter. Whenever the Pre-Filter is removed and cleaned, the HEPA filter should be inspected for any excessive debris build-up. A slight discoloration over time is normal and not an indication of failure. The Manufacturer recommends changing out the HEPA filter every 6-12 months, depending on usage. If you would like us to send you the PDF from Excel with cleaning instructions please email us at CustomerService@ProDryers.com and we would be more than happy to forward it to you.